Are you fluent in English & Spanish? Are you looking to work from the comfort of your home? Join our E-mail, Chat, & Telephone Customer Service team for well-known National/International Retail Brand. Are you looking for Full Time employment?
Immediate Openings and Training starts ASAP once selected. Open Shifts between from 9:30 am - 8:30 pm each shift requires one weekend shift*
Hiring Full Time Midday Shifts for Call Center Customer Service Bilingual English/Spanish Representatives:
Responsibilities may include the following:
- Inbound calls, emails/chats assisting customers with services/product/customer inquiries.
- Build and maintain customer relationships.
- Inform current and prospective customers of current promotions and new or upgraded apparel and accessories.
- Follow up with customers when needed, to assure satisfaction, respond to queries, and solve or refer problems.
- Responsible for meeting quality standards and objectives.
Skills:
- Bilingual - verbal & written fluency in both Spanish & English.
- Excellent Verbal/Written communication skills and love interacting with people
- Email, Chat, Phone customer service
- Strong written & verbal communication
- Able to multi-task and work in a high volume environment.
- Computer literate, (Win2k, MS Office, e-mail, chat).
- Type at least 30 wpm.
- Customer Retention experience a plus.
- Technical abilities a plus.
Salary: $12.50 /hour
Global Response is a 45+ year Contact Center, is located at 777 S State Road 7, Margate, FL. The Bilingual Customer Service Brand Specialist Representatives will be responsible for responding to calls and emails from customers for a top nationally / internationally known retail brand / company.
Experience in the following careers: Call Center Rep, Customer Service Agent, Retail Associate, Customer Service Specialist, Member Services, Membership Ambassador, Contact Center, Retail, Retail Sales Agent, Retail Customer Service, CSR, Customer Care Rep, Customer Service Specialist, Customer Care Specialist, E-Commerce, Call Center Services, Hospitality, Retention, Sales, Technical, Cosmetics, Beauty, Clothing, Retention, Tech Savvy, National Broadcasting, Retail, Airport, Full Time, Part Time, Receptionist, Administrative Assistant, Seasonal.