NOW HIRING Bilingual Customer Service Representatives Fluent in French & English. Strong written & verbal communication skills to support email, chat, telephone Customer Service for top, well known National/International retail brand. Work from Home is required at this time and applicants who reside in Broward, Miami-Dade, and Palm Beach Counties are welcome to apply. Company will issue the necessary equipment for the right candidate.
Immediate Openings for the right candidate.
Starting Pay $14.00 per hour
Each shift requires one weekend shift
Responsibilities may include the following :
Inbound calls, emails/chats assisting customers with services/product/customer inquiries
Build and maintain customer relationships
Inform current and prospective customers of current promotions and new or upgraded apparel and accessories
Follow up with customers when needed, to assure satisfaction, respond to queries, and solve or refer problems
Responsible for meeting quality standards and objectives
Bilingual - verbal & written fluency in both French & English
Excellent phone skills and love interacting with clients
Able to multi-task and work in a high volume environment
Computer literate, (Win2k, MS Office, e-mail, chat)
Type at least 25 wpm
Customer retention experience a plus
Full Time Shifts Available. Immediate Opportunities.